Albany Hotel

I like the the whole service from the reception though it took us a long time before they checked us in but it was understandable bcoz the rooms had to be cleaned and we arrived very early in the morning bcoz we traveled the whole night from Pretoria but everything was sorted as soon as the rooms were available

Next time pls keep towels in the room and clean before other guests take over the room not to call for towels, it was very bad to find snacks under the cough ,and clean the floor its was very bad walking on the papers on the floor while going on the ground flour. staff was very friendly and welcoming . I don’t know if tv don’t have remote but we had to wake up and open/close tv

Everything was okay, we did not have much engagement with the staff but all was okay, the room was clean and neat.

I liked everything about the hotel from the entrance, reception staff who welcomed me with respect and i already felt home just by walking in. A booking app was so easy to use, step by step till you finish. Everything was awesome!

The service.our bags were safely stored before our check in time and also after checking out they looked after our stuff. The hotel is peaceful and safe.securiy guards all-day and night